Privacy notice

At Alphatube.co.uk, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it and your rights under UK data protection law.

UK General Data Protection Regulation (UK GDPR)

Alphatube.co.uk acts as the Data Controller for the personal information we collect.

We process your personal information where necessary to:

Fulfil a contract with you, such as processing and delivering your order.
Respond to your enquiries and provide customer support.
Comply with our legal obligations.
Support our legitimate business interests, such as improving our products and services.
Send marketing communications where you have provided consent.

We only retain your personal information for as long as necessary to fulfil these purposes or to comply with legal and regulatory requirements.

You have the right to access, correct, restrict or request the deletion of your personal information where applicable. You may also object to certain processing activities, request a copy of your personal data or withdraw consent where processing is based on consent. Please contact us if you wish to exercise any of these rights.

Website Logs

Like most websites, Alphatube.co.uk automatically records certain information when you visit our website. This may include your IP address, browser type, device information, pages visited, referring website and the date and time of your visit. This information is used for security, website administration, troubleshooting and improving our services.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and help us understand how visitors use our website. Some cookies are essential for the website to function correctly, while others help us analyse website performance. You can manage your cookie preferences at any time through your browser settings or our cookie preferences.

Third Party Services

We may use trusted third party providers to help us operate our website, process payments, deliver orders and analyse website performance. These providers only receive the information necessary to perform their services and are required to protect your information.

We use trusted third-party providers including payment processors and email delivery providers to send transactional emails and newsletters to customers who have subscribed

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided on our Contact page.

Consent

By using Alphatube.co.uk, you acknowledge that you have read and understood this Privacy Policy.